Services and maintenance

MERSEN is present alongside our customers during installation, commissioning, preventive maintenance, troubleshooting, corrective maintenance and consulting / diagnostics. Our network of experts is committed to develop unique solutions to your specific requests and problems


With service centres around the globe, Mersen supports a full range of customer services. Mersen’s Quick Service Centres are strategically located to provide local facilities, together with the services required to maximize equipment lifetime and keep your processes in operation.


To ensure a long service lifetime and the maximum availability of our process equipment, both graphite and numerous other spare parts are held on stock. They are ready to be delivered anywhere in the world at short notice. Dedicated spare parts for particular customers can also be proposed.


With more than 50-years’ experience in the design and manufacture of graphite process equipment and HCL-based systems, Mersen is recognized as a worldwide leading company in these applications and you can benefit from our core technical expertise and highly experienced team of engineers and field technicians. Mersen is committed to provide the service that meets your demands and suitable solutions, within the time-frames required.

ACE Gebze Office

Gebze Sales Office

G.O.S.B. Ihsan Dede Cad. 900. Sokak
Kocaeli 41480 Gebze

T: +90 262 751 02 62 to 67